Last updated: 2026-11-10
CLOUDOCZ TECHNOLOGIES LLP ("we", "us", "our") provides the Sysgreen mobile app and the Sysgreen solar portal, a business application used by the staff, field teams and partners of solar companies to manage leads, site visits, schedules, tasks, payment requests, attendance and related work. This policy explains what information the app collects, why, and how it is used. Sysgreen is not directed at children. Accounts are created by a company administrator – there is no public sign-up.
Account and profile information. Name, employee ID, work email, mobile number, designation, role and profile photo, as provided by your company when your account is set up. Used to sign you in and show your profile and dashboard.
Lead and customer information. Details you enter about prospective and existing solar customers – such as name, phone number, address, electricity-usage and project details – together with notes, status updates and documents or photos you upload against a lead or deal.
Location. Where the feature is enabled by your company, we collect your device location when you record a lead or site location, or punch attendance, so that visits and work can be verified. Location is not used for advertising.
Camera, photos and files. Accessed only when you choose to take or attach a photo or document – for example site photos, lead files, or bills and receipts attached to a payment request.
Face image for attendance (face recognition). If your company has turned on face-based attendance, the app uses your camera to take your face photo for two purposes only: (1) enrolment – one reference photo of you, taken once and saved against your employee record; and (2) attendance punches – a live photo taken each time you punch in or out, which is compared with your reference photo to confirm that you are the person punching. The comparison is done by Amazon Web Services (AWS) Rekognition: the two photos are sent over an encrypted connection to AWS, which returns only a match / no-match result and a similarity score, and does not keep the images. We do not build a face database or search across people – each punch is a one-to-one comparison with that employee’s own reference photo. The reference photo is kept while you remain enrolled and is deleted when your enrolment is removed or your account is deleted. The live punch photo is reduced to a small size, kept with that attendance record so your supervisor or administrator can review it, and automatically deleted after a limited period (60 days by default). The match result and score are stored with the punch. Face photos are visible only to your company’s authorised administrators and supervisors. We do not sell them, share them for advertising, use them to track you across other apps or services, or use them for any purpose other than verifying attendance. Face-based attendance is used only if your company has enabled it; the app asks for camera permission before taking any photo, and if you do not wish to use it you can decline and ask your company administrator for an alternative punch method.
Work records. Schedules, tasks and comments, payment requests (amounts, vendor or category, attachments and approval history), attendance punches, leave and overtime requests, and approval history.
Device and technical information. A device push-notification token, device and app version, and basic logs and crash information used to deliver notifications, keep the service secure and fix problems.
We do not sell your personal information, and we do not use it for third-party advertising or cross-app tracking.
Data you enter belongs to the company account you log in to. It is visible to that company's administrators and to colleagues according to the roles and permissions the company has set. Each company's data is kept separate; other companies using the platform cannot see it.
We share information only with service providers that are necessary to run the app – such as hosting, push-notification and messaging services – and when required by law or to protect rights and security. These providers may process data only on our instructions.
We retain data for as long as your company's account is active, and for a limited period afterwards, unless a longer period is required by law (for example for tax, accounting or audit purposes) or requested by your company. See Account & Data Deletion to request deletion.
We use reasonable technical and organisational measures – including encrypted connections, authentication, role-based access controls and per-company data separation – to protect your information. No system is completely secure, but we work to safeguard your data.
We may update this policy from time to time. Changes will be reflected by an updated "Last updated" date above.
CLOUDOCZ TECHNOLOGIES LLP
WS B 06, 14/104 P, 2nd Floor, Platinum Workspace, Sahara Centre,
Opposite Polly Quarters, Calicut Road,
Perinthalmanna, Malappuram, Kerala, India – 679321
Email: cloudoczonline@gmail.com
India Phone / WhatsApp: +91 79072 43449